Cresol

How the credit cooperative Cresol leveraged mobile app development to enhance financial services and address ATM limitations for rural clients

Role

Warmsides to develop a React Native mobile app for both Android and iOS

Category

Mobile development / Fintech

History of order

Cresol is a financial cooperative serving over 800,000 clients through 737 agencies across 18 Brazilian states. According to the National Bank for Economic and Social Development (BNDES), Cresol ranks among the largest credit providers in Brazil, with a total of 4.7 billion Brazilian Real (approximately 940 million US dollars) in approved credits.

To address the challenges faced by clients in rural areas lacking ATM access, Cresol partnered with Warmsides to develop a React Native mobile app for both Android and iOS. 

This app simplifies the cash withdrawal process by allowing users to access a network of local businesses. Additionally, the app enables users to manage their accounts and withdraw cash by scanning a QR code at supermarket checkouts.

Elevating the design system for a seamless user experience

Warmsides conducted thorough research to ensure the app effectively addressed the needs of Cresol's rural clients. This involved on-site visits to Cresol's agencies, where we interviewed clients to understand their requirements

Based on our findings, our team of UX design experts provided guidance to Cresol on the optimal technology that would align with the bank's system requirements while catering to the challenges faced by rural clients using digital products

This process led to the development of a comprehensive design system that can also be utilized for Cresol's future digital products

Enhancing Cresol's mobile banking with new app features

QR Code Withdrawals: We created a user-friendly QR code reader that allows clients to withdraw cash or shop at local businesses without needing a credit card

Account Management: The app features a seamless connection to Cresol's back end, enabling users to view transactions and manage their account balances and spending from anywhere

Additional features for Cresol's app to simplify and secure banking for clients

All at Your Fingertips: Users can now recharge their phones and manage savings accounts directly through the Cresol banking app.Biometric Authentication: To enhance security and provide quick access, Warmsides integrated biometric technology into the app for seamless login

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